On a family road trip last weekend, we stopped for supper at a Firehouse Subs restaurant (an exemplary establishment).  Upon entering, we were helped by a young man who was accommodating, friendly, and seemed to legitimately enjoy his work (whether he actually did or not).  He checked on us from time to time, in an unobtrusive way.  He understood the line between attentive and overbearing, and he didn't cross it.  When we exited the restaurant, each of my four kids was wearing little firemen's helmets (I was wearing one in my heart), he was outside sweeping not only his front walk but the walk of the storefront next door as well.  He wished us a good evening and we went on our way, certain to return.

That young man created value for his customers and for his employer.  He demonstrated an understanding of going above and beyond the requirements of his job.  I don't know the young man.  I don't know if he has any prior work experience, and I haven't seen his transcript.  What matters is that he made our experience with his company a great one.  He cleaned the entire sidewalk out front, not just his own.  He took upon himself the responsibility for making the entire area of his storefront look appealing.  Because of his work, more business will come his way.  He has made himself a more valuable employee than many of his peers in a generation known for its abysmal work skills.  Coming into a job with absolutely nothing, he has created value out of thin air.  He has provided a service that brought money to his company and, in turn, to himself.  And he provided it in such a way that it will multiply.  If he continues to work this way, he will position himself for promotions within the organization, and for powerful references if he chooses to leave.  The most current survey data shows that employers deciding between potential candidates would rather hire a good worker who lacks the job-specific technical skills than a highly skilled employee who is a poor worker.  So, it isn't surprising that most firings result from poor work ethics, not lack of skill.

Daniel 6:4 records that when jealous peers sought to make trouble for Daniel that they were unable to find any error or fault in him or his work.  It is so important that we teach our children how to work.  And the good news is that none of it takes any talent, it doesn't always have to take more time, and it can even be enjoyable.